Again I would like to express my sincere apologies, as well as those of the entire Pro Tools team, to all affected users.” Our Advice For Now - Pro Tool Standard Users - Hold Off Upgrading To Pro Tools 2020.9īased on what we know, our advice to Pro Tools Standard users is to think very carefully before upgrading to Pro Tools 2020.9. In the meantime, version 2020.5 is available in our download center and users can easily revert to that version until we have an update. It is likely that the macOS version will be made available slightly earlier than the Windows version due to the build process, but we’re doing everything we can and have mobilized our teams to work through the weekend to get them both out the door as quickly as possible. We expect this process to be completed in a matter of a few days. We are now in the process of creating updated software builds and have to go through a round of testing before we can release them to the public. Please know that this was in no way intentional on our part, the team has identified the root cause of the problem and already fixed it. I know this has directly affected many users, and we are deeply sorry for the significant inconvenience caused. “It was very jarring for myself personally and the entire Pro Tools team to wake up this morning and seeing so many Pro Tools users facing this major issue in the latest 2020.9 release. ![]() ![]() Avid Explain That This Was NOT An Intentional Changeįrancois Quereuil, Director of Product Management – Pro Tools & Control Surfaces has reached out to us at pains to explain that the Pro tools Standard voice count reduction was in no way an intentional change.
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